We want you to be 100% satisfied with everything you buy from TrueDirect Brand. We will provide you the best quality, best pricing and Earth Friendly delivery to make your day even brighter.
We guarantee that at the time of shipment that your product is free from defects in materials and workmanship and that it will meet the description and images provided to ensure you are happy and satisfied with the product.
Should you have any issues with a product, please contact our support services: Email: firstname.lastname@example.org
We’ll ship as many products to you as you like. However, due to the laws of physics, we can typically only pack so many products in a box.
So with that in mind, if your order requires more than one box, your orders will arrive in several parcels. Yes! We ship all over the world. Remember not only do we give you the best prices we are Saving The Planet in the process by decreasing the Carbon Footprint by over 15x per delivery.
At TrueDirect, we want you to have the best shopping experience possible. And while it is necessary for us to collect certain personal information, we respect and protect your right to privacy.
We use your personal information to fulfill your order, support your use of the TrueDirect.io’s web site, and contact you if we have questions about your order. We do NOT sell or Share your data in anyway to any 3rd parties.
Non-Returnable Items – Due to limited shelf life, safety concerns, and potential for fraudulent claims, we do NOT accept returns on the following items: toner cartridges, electronics, business machines, jewelry, clothing, make-up, lighting, bags, clearance, closeout items, hygiene and consumable products (food, beverages, cleaning supplies, pharmaceuticals, and health-related items) These products will only be accepted(per our sole discretion) in the event of a manufacturer’s defect, damage, or an error on our part.
We guarantee that your order will be delivered as described on our website without any damage. For any products that need to be returned we simply charge a full cost restocking fee plus the customer must pay for shipping to our USA warehouse. That’s it and then the customer can simply re-order their intended purchase. This policy applies to all products sold by TrueDirect.
Earth Friendly Shipping
Saving Up To 15x+ The ”Carbon Footprint” on Every Delivery
Over 2 Million Happy Customers